Supporting Staff

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Yates, Tara, MA

Tara Yates works for the Division of Behavioral Health as the Director of Quality Management for two adult psychiatric hospitals and one children’s hospital. She has been with the Department of Mental Health for 20 years. She started her career as a recreational therapist at St. Louis Psychiatric Rehabilitation Center. Tara graduated for the University of Missouri- Columbia with a Bachelor’s of Science in Parks, Recreation, and Tourism with an emphasis in Therapeutic Recreation. During her time at Mizzou, she worked at Mid-MO Mental Health Center where she first began working with individuals with mental illness. She went on to earn in Master’s in Healthcare Administration from Lindenwood University in 2020. Tara is a certified Black Belt, Master Change Leader, and Healthcare Quality Professional.

Presentation(s):

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Osborne, Heather, MA

Heather Osborne currently serves as the Fatality Review Coordinator and as a Disaster Services Planner for the Department of Mental Health. She has been with the Department of Mental Health since 2011, where she started out as a ward therapist for Southeast Missouri Mental Health Center. Her most recent role there was serving as the Director of Treatment Services-Adult Psychiatric Services. Heather has a Bachelor of Science degree in Early Childhood Education and a master’s degree in clinical counseling, both from Central Methodist University. She also holds a graduate certificate in Gerontology from the University of Missouri-Columbia. She is a certified Lean Six Sigma Black Belt and a certified Master Change Leader.

Presentation(s):

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Mutrux, Rachel, BA

Rachel Mutrux has worked in telehealth since 2002. In her current role as Director of the Missouri Telehealth Network & Show-Me ECHO, Rachel is responsible for leading the organizational priorities, representing telehealth to stakeholders, and overseeing MTN budgets and grants.
Rachel is active in the national telehealth affiliation groups and presents locally, regionally and nationally on MTN projects such as Rural Citizen’s Access to Telehealth, Heartland Telehealth Resource Center (HTRC) and Show-Me ECHO.

Presentation(s):

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Mackie, Keith Ray, BES, MA

Keith Ray Mackie is an expert in helping people conceive and achieve their Simple Dreams by developing thoughts, habits, and daily disciplines for success.
Mackie’s been a consultant to chief operating officers, politicians, and high performers, as well as other’s who seek peaceful satisfaction in their lives.
Mackie provides Crisis Stabilization and Trauma Focused Cognitive Behavioral Therapy through EVOLVE IOP, an intensive outpatient program, and is a Simple Dreams coach.
 

Presentation(s):

Simple Dreams: What’s Missing?

 

 

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Preparing for a System Wide Change

Room Wingate 62-62

Speaker(s)

Heather Osborne MA & Tara Yates MA

Description

Change is not an event, it’s a process-Cheryl James
Setting the Stage for Change:
Change initiatives don’t live on their own. They live within a culture. The culture in which your change initiative lives has a lot to do with its potential success or failure. During this session we will discuss the Cultural Landscape Map, a tool used to assess readiness to change by looking at the current state of an organization’s culture. We will also discuss engaging the right people in a change initiative by using a tool called the ARMI analysis. When planning a change initiative your team may encounter barriers—physical, relationship, financial, political, policy, or even cultural barriers. It’s important to know early in the planning process what barriers exist that may stand in the way of your initiative’s success. We will go over a tool to help identify those barriers, the level of impact they could have on the change initiative along with actions needed.
Inspiring People for Change
A huge part of inspiring people is understanding where resistance may come from. People resist change for many reasons, including fear of the unknown, self-preservation, and lack of trust. During this session we will discuss the typical curve of a change initiative, also known as the Bell Curve of Change. We will also discuss tips for overcoming resistance, a tool to help uncover reasons for different types of resistance and the importance of perspective.

Objectives

  • Recognize the culture and assessing the needs of the environment
  • Identify barriers to successful change and strategies to overcome that resistance
  • Engaging the right stakeholders and building a strategy for sustainable change
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Teaching New Staff New Tricks

Room Wingate 62-63

Speaker(s)

Nathan Honeycutt, MS, LPC

Description

“You don’t know, what you don’t know!” This phrase fits so many therapists and case managers that start into the field of mental health and those that supervise them. This presentation is for new therapists, new case managers, and those that supervise them. We will look at the key things that new staff need to be taught and how to teach it to them. We will build strategies to help new staff learn to adjust to the “real world” of clinical work from their academic view. We will also help supervisors gain knowledge and skills to help new staff grow into the field and not leave it prematurely. We will also provide good strategies for those that are licensure supervisors for PLPCs and LMSWs.

Objectives

  • Identify things that new staff do that need to be addressed up front.
  • Identify things that new staff do that need to be addressed up front.
  • Help new staff grow into the field instead of leaving it too soon.
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Show-Me ECHO: A Model for Patient-Centered Education and Training

Room Wingate 62-62

Speaker(s)

Rachel Mutrux, BA

Description

Show-Me Extension for Community Healthcare Outcomes (ECHO) is a multi-disciplinary education and training program that creates virtual communities of learning around a specific topic. Typically structured for two hours of continuing education each month, the sessions include a short didactic presented by a specialist on the hub team for the community-based clinicians who make up the spokes of the model. After the short didactic, de-identified cases are presented by the community-based clinicians and facilitated discussion and recommendations are made. ECHO has proven to be a highly successful model in promoting the use of evidence-based practices.
This session will describe the many Show-Me ECHO topics relevant to participants in this conference and will discuss outcomes and changes to practice related to the ECHOs. Some of the ECHOs to be discussed are Adult Psychiatry, Child Psych, Disordered Eating & Eating Disorders, Foster Care, Suicide Prevention in Health Care, Pain Management, Opioid Use Disorder, Dementia & Alzheimer’s, Developmental Disabilities, and Certified Peer Specialist.

Objectives

  • Describe how the ECHO model is used for patient-centered education and training.
  • Identify ECHO opportunities for self, peers, and organization.
  • Identify ECHO opportunities for self, peers, and organization.
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Compassion Fatigue

Room Wingate 62-63

Speaker(s):

Issac Sandidge, MA

Description

This session is intended for behavioral health workers who wish to learn more about how experiencing traumatic events, either directly or indirectly, as a first responder reacting to an emergency or crisis situation may impact their professional and personal well-being.

Objectives

    • Define and discuss the impact of trauma, vicarious trauma, and burnout on professional and personal wellbeing
    • Identify compassion fatigue and burnout warning signs
    • Describe individualized self-care and resiliency strategies to mitigate the damaging impacts of trauma and associated stress responses

 

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Simple Dreams: What’s Missing?

Room Wingate 62-63

Speaker(s):

Keith Ray Mackie, BES, MA

Description

Engage in reflection of conceiving, believing, and achieving Simple Dreams. Begin to recognize the power of small victories in establishing life satisfaction.

Objectives

    • Mindfully identify a Simple Dream with focus and clarity.
    • Recognize 3 constructs effecting achievement.
    • Review 3 neurological elements supporting positive changes.
    • Define meaningful processes and self-talk.
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ASAM implementation and EHR enhancement

Room Wingate 62-63

Speaker(s):

Clif Johnson, AA, CRAADC

Description

This presentation will focus on not only ASAM implementation with success, barriers and challenge discussion but also on how agency electronic health record enhancements have improved clinical experience, supervision monitoring and data entry.

Objectives

    • Discuss ASAM to assist each other
    • Discuss EHR that can help with ideas on how it can assist staff
    • Assist other agencies with ideas on clinical supervision on ASAM