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Using Social Media to Reach the Underserved Mental Health Population

Speaker(s):

John Cordray, MA, LPC

Presentation: If you could reach thousands of people around the world who struggle with a mental health issue, would you do it? If you could prevent someone from committing suicide half way around the world, would you do it? John has done this and more and he will teach you how you can begin to use social media to help people as well. There are a lot of mental health professionals with vast degrees and knowledge, but only a fraction knows how to use social media to help people who struggle with a mental illness. This presentation will encourage and inspire you to, at least think about ways to help people with a mental illness beyond the office. John will provide his own experience as well as provide practical ways how you can begin expanding your professional reach to help bring an end to the stigma of mental illness, and even grow your practice, by using social media while staying HIPAA compliant.

Objectives:

  • Provide emerging trends in social media and how mental health professionals can utilize them to help people.
  • Provide ethical and professional reasons for using social media to help people with a mental illness.
  • Describe how to use various social media platforms to promote sound mental health.

 

 

 

 

 

 

 

 

 

 

 

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Excellence Algorithm – Bringing Mental Health and Recovery Skills/Values into Key HR Decisions

Speaker(s):

Felix Vincenz, PhD

Presentation:  Managing human resources is an ongoing challenge in any non-profit or state-operated agency, particularly given the challenges associated with recruitment and retention of qualified and committed staff.  This presentation speaks to a different strategy for dealing with the management of human error, recognizing the value associated with coaching and consoling employees as a key retention and workforce development strategy, embedded with an overall commitment to performance improvement efforts at every level of the organization.  The presentation includes decisional matrices and flowcharts used to guide decision-makers within the organization as to when to utilize coaching, discipline, and/or performance improvement efforts, and an abbreviated overview of a day long presentation to key supervisory, managerial, and executive level staff.  A key value is the recognition and implicit commitment to the possibility of recovery and change in our workforce, as well as our clients.

Objectives:

  • Apply behavioral health approaches to the mental health workforce.
  • Develop new skills necessary for the retention and development of the workforce.
  • Review how to improve stability and retention of the workforce, within an overall commitment to performance improvement.

Slides:

Vincenz_Excellence Algorithm

Vincenz-Employee Related Negative Outcomes

Vincenz-Discipline Process

Vincenz-Discipline Decisions (including Termination)

 

 

 

 

 

 

 

 

 

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Reducing Resistance in Dyadic Conversations: Applications in Administrative and Clinical Settings

Speaker(s):

Roger Revell, MBA and Kathy Revell, MS

Presentation:  Conversations between two people can often include resistance dynamics. Patient and counselor, client and consultant, employee and employee, family members and spouses — all of these frequently include resistance. It can be mild, intense, manipulative, overt or implied. All resistance behaviors have meaning. When the meaning is understood and effectively handled communication improves. This workshop presents techniques for identifying and reducing resistance. There will be time for questions and problem-solving. The presenters have years of experience in the clinical and organizational settings, and will combine their techniques to cover a wide range of applications. Participants will leave with new insights and techniques for identifying, addressing resistance and improving conversations.

Objectives:

  • Site the definitions of resistance in both clinical and other settings
  • Experience what it sounds and feels like in a learning environment
  • Review techniques to elicit the meaning behind the resistance
  • Suggest new approaches to reduced resistance in interpersonal communication

Slides:

Revell_Reducing Resistance-Revellfnl

 

 

 

 

 

 

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Lotz, LPC, NCC, Jeremy

Jeremy Lotz, LPC, NCC has worked full-time in long-term residential settings for adolescents since 2004 in both Maine and Missouri. Mr. Lotz specializes in adolescence, residential care, and employee wellness. Mr. Lotz is an experienced therapist, clinical supervisor, college instructor, and trainer. As an organizational trainer, Mr. Lotz has consulted with over 50 organizations throughout the Midwest and New England. Currently, Mr. Lotz serves as the Director of Training and Leadership for Shelterwood Academy, a national therapeutic boarding school for adolescents in Kansas City.

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Revell, RN, Kathy

Kathy Revell has had more than thirty-five (35) years experience in the healthcare industry, twenty-five (25) of which were in the psychiatric and chemical dependency field. She has held clinical and management positions in both inpatient and outpatient settings where she also did individual and family counseling. In addition, she has over thirteen (13) years of experience in the managed mental health care industry including product and network development, provider contracting and education, utilization management, appeals processes, case management design, reimbursement issues and quality improvement. Her managed care experience included multiple product design and operations including PPO, HMO, self-insured, and specialty products. She has been vice president of clinical operations for a mental health Medicaid HMO. In addition to being a registered nurse and nationally certified substance abuse counselor (NCAC II), she is a certified professional in healthcare quality (CPHQ). A published author, she holds a bachelor’s degree in nursing and a master’s degree in human relations and business. From 2001 to 2014 she was Vice President/Senior Consultant at REVELL INC. In July of 2014 she became an Independent Quality Advisor allowing for more flexibility in her schedule. Ms. Revell’s consulting specialties include organizational assessment and change, interpersonal communication, provider contracting, policy and procedure development, managed care case management design, and healthcare quality improvement.

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Revell, MBA, Roger

Roger A. Revell is a consultant, trainer, author and trusted advisor. After twenty-five years as president of REVELL, INC., he closed the company in the summer of 2014 to pursue other interests. Until his consulting career began in 1984, he was responsible for the work of up to four hundred people. Revell has a master of business administration (MBA), and has been a senior officer of a Fortune 500 company. He brings clarity to clients around issues of leadership, organizational change, performance management, and planning. In recent years, working with CEOs, he has done extensive projects regarding mergers, acquisitions, divestitures and the creation of strategic partnerships. Clients regularly comment on his expertise at working with change and conflict, and in helping them learn to deal effectively with these and other workplace issues.