Speaker(s):
Roger Revell, MBA and Kathy Revell, MS
Presentation: Conversations between two people can often include resistance dynamics. Patient and counselor, client and consultant, employee and employee, family members and spouses — all of these frequently include resistance. It can be mild, intense, manipulative, overt or implied. All resistance behaviors have meaning. When the meaning is understood and effectively handled communication improves. This workshop presents techniques for identifying and reducing resistance. There will be time for questions and problem-solving. The presenters have years of experience in the clinical and organizational settings, and will combine their techniques to cover a wide range of applications. Participants will leave with new insights and techniques for identifying, addressing resistance and improving conversations.
Objectives:
- Site the definitions of resistance in both clinical and other settings
- Experience what it sounds and feels like in a learning environment
- Review techniques to elicit the meaning behind the resistance
- Suggest new approaches to reduced resistance in interpersonal communication
Slides:
Revell_Reducing Resistance-Revellfnl