Active Listening Strategies in the Technology Age

Speaker(s)

Jeremy Lotz, LPC, NCC

Across professions, workers spend more time listening than reading, writing, & speaking combined. THIS, while the average untrained worker forgets more than 50% of what’s heard within 24 hours. Participants will discover why over 60% of Fortune 500 companies offer formal listening training to new employees. In this high energy & interactive seminar, participants will learn the 6 Strategies of Effective Listening, the 5 Barriers to Effective Listening, and will become able to take their work with mental health clients to a higher level!

Lotz Listening-MIMH-2016 – Slides in PDF format

Christmas, BSW, MPA, Jacquelyn

Jacque Christmas is the Fatality Review Coordinator for the MO Department of Mental Health and provides oversight of the Department’s Fatality Review Panel. The Fatality Review Panel develops recommendations for prevention and systemic interventions related to DMH consumer deaths. She earned a BSW from Southwest MO State University, and a Master’s degree in Public Administration from Grand Canyon University. Jacque has worked for the Department for 20 years and attended the first Zero Suicide Academy in 2014. In 2015, she was the Department representative for the Zero Suicide Breakthrough Series.

Show Me Zero Suicide: Missouri’s Suicide Safer Care Initiative

Jacquelyn Christmas, BSW, MPA

Bart Andrews, PhD

Zero Suicide is a systems based approach to suicide prevention in health and behavioral healthcare. Zero Suicide has been implemented in State Operated Psychiatric Facilities and in several Community Behavioral Healthcare Centers in Missouri. In 2015, Ozark Center in Southwest Missouri served as the pilot for the Zero Suicide Breakthrough Series in partnership with the Department of Mental Health and the National Council for Behavioral Health. Since then, Behavioral Health Response and Crider Center in the St. Louis area have implemented Zero Suicide. This presentation focuses on workforce competency and organizational processes in a Zero Suicide culture. Workforce survey results show how staff rate themselves in being both competent and confident in providing suicide safer care. Organizational self-assessment results show how staff training, policy development, evidence based practices and follow-up care impact suicide safer care.

Andrews.Christmas.ShowMeZEROSuicide Slides in PDF format

Andrews. Christmas Zero Suicide Workforce Survey Questions_0

Andrews. Christmas ZS-Org-SelfStudy_72915Speaker(s)

Fowler, Trena, BS, CTRS

Trena Fowler is the Director of Activity Therapy at Center for Behavioral Medicine and the RESPECT Facilitator for the Kansas City area. She received her Bachelor of Science degree in Recreational Therapy from Northwest Missouri State University in 1992 and has been a Certified Therapeutic Recreation Specialist (CTRS) since1994.

Anderson, Shawn, PhD

Shawn Anderson, Ph.D. is the Director of Psychology and Psychology Training at Center for Behavioral Medicine and is an Assistant Professor in the School of Medicine at the University of Missouri-Kansas City. She received her doctorate degree in Counseling Psychology from the University of Missouri-Kansas City and is a graduate of the Greater Kansas City Psychoanalytic Institute. Dr Anderson conducted research on competency restoration with individuals with developmental disabilities, the results of which were presented in 1998 at a Missouri Department of Mental Health forensic conference and published in the June 2002 issue of Law and Human Behavior.

“Recovery Academy”: A Multidisciplinary Model for Individualized, Evidence-based Treatment in a Diagnostically Diverse Inpatient Setting

Speaker(s)

Shawn Anderson, PhD

Trena Fowler, BS, CTRS

This presentation will address the challenge of providing individualized psychotherapeutic interventions for inpatients with a wide variety of diagnoses and behaviors that cannot be conceptualized from a unitary theory or model. Presenters will describe the “Recovery Academy” – a multidisciplinary treatment program structured as an academic/college program through which patients “major” in one of three evidence-based treatments, complete “core curriculum” groups, and choose “electives” at the beginning of each new “semester” with assistance from an “advisor.” Attendees will learn about the creation and implementation of this treatment program.

Anderson Recovery Academy 2016 SAnderson – Slides in PDF format

Revell, RN, Kathy

Kathy Revell has had more than thirty-five (35) years experience in the healthcare industry, twenty-five (25) of which were in the psychiatric and chemical dependency field. She has held clinical and management positions in both inpatient and outpatient settings where she also did individual and family counseling. In addition, she has over thirteen (13) years of experience in the managed mental health care industry including product and network development, provider contracting and education, utilization management, appeals processes, case management design, reimbursement issues and quality improvement. Her managed care experience included multiple product design and operations including PPO, HMO, self-insured, and specialty products. She has been vice president of clinical operations for a mental health Medicaid HMO. In addition to being a registered nurse and nationally certified substance abuse counselor (NCAC II), she is a certified professional in healthcare quality (CPHQ). A published author, she holds a bachelor’s degree in nursing and a master’s degree in human relations and business. From 2001 to 2014 she was Vice President/Senior Consultant at REVELL INC. In July of 2014 she became an Independent Quality Advisor allowing for more flexibility in her schedule. Ms. Revell’s consulting specialties include organizational assessment and change, interpersonal communication, provider contracting, policy and procedure development, managed care case management design, and healthcare quality improvement.

Revell, MBA, Roger

Roger A. Revell is a consultant, trainer, author and trusted advisor. After twenty-five years as president of REVELL, INC., he closed the company in the summer of 2014 to pursue other interests. Until his consulting career began in 1984, he was responsible for the work of up to four hundred people. Revell has a master of business administration (MBA), and has been a senior officer of a Fortune 500 company. He brings clarity to clients around issues of leadership, organizational change, performance management, and planning. In recent years, working with CEOs, he has done extensive projects regarding mergers, acquisitions, divestitures and the creation of strategic partnerships. Clients regularly comment on his expertise at working with change and conflict, and in helping them learn to deal effectively with these and other workplace issues.

Team Building in the Clinical Setting

Speaker(s)

Kathy Revell, RN

Roger Revell, MBA

Team building has come in many forms since the 1920s when early studies showed that increased worker interaction brought a sense of group identity, and increased social support and cohesion. In mental health treatment settings much of the work is structured around “a team approach” to patient care. Very few agencies and organizations get to create teams from the get-go (“team building”), so this session provides practical theory and approaches to assist in team development and to increase productive teamwork which is so vital in our current clinical work environments.

Revell – Slides in PDF format

Radohl Sigley, PhD, Tami

Dr. Radohl has been a faculty member at Park University since 2014 with specialization in Behavioral Health and practice with children and families. She is a Licensed Clinical Social Worker in the State of Kansas, and received her PhD from the University of Kansas. Her current research focuses on mental health recovery. Peer-reviewed publications include a conceptual paper describing Family-Directed Structural Therapy and a paper exploring personal medicine (under review). She has presented skill-based workshops across the State of Kansas since 2002.