Speaker(s):
Cooley-Bennett, Terri, LCSW, LSCSW, CCDP-D, TTS
Presentation:
The purpose of this training is to provide attendees with an overview of telehealth and the use of technology with special consideration being given to ethical principles. Because of the unique challenges experienced in using technology as a means for providing services to clients, opportunities for ethical dilemmas are not uncommon. As professionals, we are accountable for our use of technology and making sure that ethical guidelines are adhered to, such as confidentiality, informed consent, and what is in the client’s best interest. Common ethical dilemmas regarding technology will be reviewed along with strategies for identifying, managing, and preventing ethical violations. The goal being that we provide excellent customer service to our clients, supervisees, colleagues, and agencies.
Objectives:
- Understand and describe the common uses of technology
- Identify unique challenges experienced in using technology as a means of providing services to clients
- Analyze and apply ethical guidelines in their use of technology
- Develop strategies in order to evaluate, identify, manage, and prevent ethical dilemmas and violations