Speaker(s):
Presentation: Across professions, workers spend more time listening than reading, writing & speaking combined. BUT, the average untrained worker forgets more than 50% of what’s heard within 24 hours. Come discover why 60%+ of Fortune 500 companies offer formal listening training to employees. In this high energy & interactive seminar you’ll learn 6 Strategies of Effective Listening, 5 Barriers to Effective Listening and you’ll be able to take your work with domestic and sexual survivors to the next level!
Objectives:
- Discuss field research verifying need for active listening especially in today’s technology-driven culture.
- Present, explore and review active listening terminology.
- Explore the eight guidelines for Effective Listening in small groups.
- Present the 6 Strategies for Effective Listening.
- Discuss and explore how these can be applied in the participants’ workplaces.
- Present the 5 Barriers to Active Listening.
- Complete a self-assessment about how well (on a scale of 1-10) you currently demonstrate the Guidelines of Effective Listening. If desired, facilitator will mail a follow-up self-assessment to a participant-provided work address in 90 days.
Slides: