Kathy Revell has had more than thirty-five (35) years’ experience in the healthcare industry, twenty-five (25) of which were in the psychiatric and chemical dependency field. She has held clinical and management positions in both inpatient and outpatient settings where she also did individual and family counseling. In addition, she has over thirteen (13) years of experience in the managed mental health care industry including product and network development, provider contracting and education, utilization management, appeals processes, case management design, reimbursement issues and quality improvement. Her managed care experience included multiple product design and operations including PPO, HMO, self-insured, and specialty products. She has been vice president of clinical operations for a mental health Medicaid HMO. In addition to being a registered nurse and nationally certified substance abuse counselor (NCAC II), she is a certified professional in healthcare quality (CPHQ). A published author, she holds a bachelor’s degree in nursing and a master’s degree in human relations and business. From 2001 to 2014 she was Vice President/Senior Consultant at REVELL INC. In July of 2014 she became an Independent Quality Advisor allowing for more flexibility in her schedule. Ms. Revell’s consulting specialties include organizational assessment and change, interpersonal communication, provider contracting, policy and procedure development, managed care case management design, and healthcare quality improvement.
Presentation(s)
Reducing Resistance in Dyadic Conversations: Applications in Administrative and Clinical Settings